TYÖPAIKKA - Junior Breakdown Coordinator Nordic Team - Oostakker Tulosta Sähköposti

You have a very fluent knowledge of the combination Swedish, Finnish and English. You have basic skills of MS Office applications. You are customer-oriented, a team player and have good communicative skills. You can cope with stress situations. You are willing to work in a shift system.

Junior Breakdown Coordinator Nordic Team – Oostakker.

Customer service (f/m)

Job description:

• For our client, a well-known international company in the automotive business, we are looking for a breakdown coordinator.

• You will offer round-the-clock assistance with emergency breakdown services for trucks and busses all over Europe; and provide customers (especially truck dealers) with technical advice.

You register calls and problems in a logging system.

You contact the nearest dealer and inform him about the problem.

You follow-up the breakdowns and keep the driver, customer, home dealer informed about his case.

You negotiate acceptable solutions for logistic & technical problems.

You check the payment possibilities and make sure that the payment guarantee is available.

You are part of a team with certain language skills & you work closely together with other teams.

Your profile.

You have a very fluent knowledge of the combination Swedish, Finnish and English.

You have basic skills of MS Office applications.

You are customer-oriented, a team player and have good communicative skills.

You can cope with stress situations.

You are willing to work in a shift system.

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